Direct Billing and Insurance
Direct billing is available to most extended health benefits providers but is dependent on the individual benefits plan. Please include the requested details on your intake form. If you're not sure about your coverage, please check with your insurance provider. Please also indicate if the treatment is WorkSafe or ICBC related as direct billing is not available to extended health plans in those circumstances.
Some extended health benefits plans require a doctor's referral for coverage. Please check with your insurance provider to see if a referral is required. If it is, it is your responsibility to obtain a referral, keep it current and provide a copy to Rebalance Wellness to have on file (required).
Most insurance companies require a consent and authorization form to be filled out by the plan member/dependent and on file with us prior to direct billing. If you would like to have us direct bill your extended health benefits provider for your treatment, please ensure that you provide us with your insurance information in your Intake Form. Let us know if you need the form emailed to you ahead of time. *SunLife Insurance and Telus Health require the plan member, not the dependent, to complete the form.
You are responsible for any remaining balance due that your insurance company does not cover and/or rejects.
***Rebalance does not currently direct bill to WorkSafeBC or ICBC.***