We ask that you give us as much notice as possible if you need to change or cancel an appointment. Missed appointments, or those cancelled with less than 24 hours notice will be subject to a cancellation fee of $50 which will be charged to the credit card on file. Of course, there are sometimes extenuating circumstances so please reach out directly to your therapist if that’s the case. Please note that missed appointments are not billable to extended benefits plans.
Don't come in if you don't feel 100%! Your therapist has the right to deny treatment if you are presenting with symptoms and you will be charged the $50 cancellation fee. If you develop symptoms of illness within the 24 hour cancellation window, please contact us before 9am the day of your appointment.