We ask that you give us as much notice as possible if you need to change or cancel an appointment. We don’t like charging fees for cancelled or missed appointments but if you are unable to give us 24 hours notice or miss your appointment altogether, a fee of $50 will be charged to the credit card on file. Of course, there are sometimes extenuating circumstances so please reach out directly to your therapist if that’s the case. Please note that missed appointments are not billable to extended benefits plans.
***Cancellation fees are being waived at this time if you develop symptoms of illness within the 24 hour window. Don't come in if you don't feel 100%! Your therapist has the right to deny treatment if you are presenting with symptoms. Please give us as much notice as possible, to increase our chances of filling the appointment.***